Each of Comtraks terminals are fully staffed with customer service and
dispatch personnel. This provides more personalized customer contact as well as better
driver relations. They are smaller families within the larger Comtrak umbrella. Intermodal
customers may chose to deal directly with the terminal that is closest to their point of
mode exchange, or they can call Memphis customer service (901-541-8000) should they have
more than one location they are interested in utilizing. Truckload customers and those
requesting logistical solutions and rate quotes are serviced by Memphis central dispatch
and comprehensively trained customer service personnel. When calling our Memphis phone
(901-541-8000), a real person will answer and immediately direct you to the person who can
give you the information and the answers you expect. No phone directories, no automatic
attendants and no wasting time; just real people with real solutions.
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